Contact LulaSign

How can we help?

Choose the address that best matches your question. A little context in your first message helps the right LulaSign team handle it.

Something isn’t working?

Write to product support about account access, missing invitations, security codes, signing, completed documents or verification.

Include the request reference, if you have it, and tell us what you expected to happen. Please don’t send the document itself.

Ask about plans, team onboarding, Enterprise requirements, partnerships or a document process you want to improve.

Tell us about your organisation, who needs to sign and how often the work comes around.

Start here for a personal-information request, a question about how information is handled or formal legal correspondence.

Email support@lulasign.co.za with “Privacy” in the subject line. We may need to confirm your identity before sharing personal information.